People Are at the Heart of Every Home.
Helping Hand Domestic Workforce Service began with a simple understanding: a home needs people you can trust.
The woman behind Helping Hand.
In 2012, Christina Sunny started Helping Hand in Delhi after recognizing a need that existed in so many households.
Families were working, building businesses, raising children, caring for parents and pursuing their own goals — but managing a home and caring for the people they loved required time, attention and dependable support.
There was a gap between finding someone who was available and finding someone a family could genuinely feel comfortable bringing into their home.
Christina believed that gap needed to be addressed differently.
And that became the foundation of Helping Hand.
A home cannot be handed over to just anyone.
A domestic professional isn't simply coming to a workplace. They are entering a family's home.
Background Verification
Understanding who is being placed in a household is an important part of responsible domestic workforce placement.
Police Clearance
Where applicable to the placement, police clearance forms an important part of the verification process.
Previous Employer References
Where available, previous employer contact details allow families to make their own enquiries and better understand a candidate's previous work experience.
Training
Training helps prepare domestic professionals for the responsibilities associated with their roles and the expectations of individual households.
The responsibility goes both ways.
A placement is about people, not simply a vacancy.
Today, Helping Hand has provided domestic workforce to 1,000+ households in Delhi, making the responsibility behind every placement something Christina takes seriously.
Because when a family chooses a domestic professional through Helping Hand, they aren't simply hiring someone.
They are trusting that person with parts of their everyday lives.
That could mean a child who needs care, an elderly parent who needs assistance, a family that depends on someone to keep their home running, or a professional couple who needs dependable support.
Family
The family should feel comfortable with the person entering their home and taking on household responsibilities.
Respect
The professional should feel respected and treated with dignity within the household.
Clear Responsibilities
The responsibilities of the role should be clearly understood by both sides.
Clear Expectations
Expectations should be discussed and understood before the placement begins.
Suitable Environment
The health, wellbeing, dignity and ability of the professional to work in a suitable environment matter too.
A Sustainable Relationship
A successful placement should have the opportunity to work beyond the first introduction.
It's not about finding just anyone.
When you tell us about your requirements, we don't want to simply give you a name and ask you to make a decision.
We want to understand what your home actually needs — your household, your routine, the responsibilities involved and the qualities that matter to you.
Your Household
Understanding the people, routines and responsibilities within your home.
Your Routine
Understanding how the household operates and the responsibilities involved.
Your Expectations
Understanding the experience, qualities and responsibilities that matter to you.
Your Care Requirements
Understanding who may need care and what level of support the household requires.
Candidate Fit
Shortlisting candidates who are better suited to the requirements of your household.
Our responsibility doesn't end
with the household.
There is another side to every placement. The person we send to work is also someone's family member, someone's parent, someone's child and someone's livelihood.
Family
The family should feel comfortable with the person entering their home and taking on household responsibilities.
Respect
The professional should feel respected and treated with dignity within the household.
Clear Responsibilities
The responsibilities of the role should be clearly understood by both sides.
Clear Expectations
Expectations should be discussed and understood before the placement begins.
Suitable Environment
The health, wellbeing, dignity and ability of the professional to work in a suitable environment matter too.
A Sustainable Relationship
A successful placement should have the opportunity to work beyond the first introduction.
There is a right fit for every home.
Trust
Knowing who you are bringing into your home.
Preparation
Making sure the professional understands the responsibilities of the role.
Fit
Finding the right match between the household and the person being placed.
A home is one of the most personal spaces we have.
“A home is one of the most personal spaces we have. When a family welcomes someone into that space to care for their children, their parents, their home or their everyday life, that trust carries a great responsibility.
I started Helping Hand because I saw how many families needed dependable professional support at home, but also how important it was to find the right person for that responsibility.
We don't believe in simply sending someone because they are available. We believe in understanding the family's needs, looking at the candidate's experience and finding a better fit for both sides.
The family matters. The person we place matters. And the relationship between them matters.
That is what Helping Hand has always been about.”
Built around responsibility.
Since 2012, Helping Hand has focused on a responsible approach to domestic workforce placement — understanding the household, preparing the professional and giving the family the opportunity to make an informed choice.
Since 2012
More than a decade of experience in domestic workforce placement.
1,000+ Households
Domestic professionals placed with households, with the responsibility that comes with every placement.
Background Verification
An important part of the candidate screening and placement process.
Police Clearance
Included as part of the verification process where applicable to the placement.
Previous Employer References
Where available, families can make enquiries about a candidate's previous work experience.
Training
Helping domestic professionals understand the expectations and responsibilities of their roles.
Choice
Families receive a range of suitable candidate profiles and make the final selection.
Replacement Support
Where included in the selected contract or service agreement, replacement support is provided according to the agreed terms.
Tell Us About Your Home.
Tell us what your family needs, the responsibilities involved and the kind of professional you are looking for. We'll help you explore suitable candidates and begin the placement process.
Speak With Helping Hand